The Abbey Creative (“we”, “us” or the “Agency”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains what personal information we collect from and about users of our website (the “Site”), how we use and share that information, and the choices you have about it. Please read this Privacy Policy carefully before using the Site or our services.
Information We Collect
We may collect several types of personal information from and about you when you use the Site, including:
- Personally Identifiable Information: Such as your name, email address, phone number, and postal address.
- Usage Information: Such as the web pages you visit, the links you click, and your IP address.
- Device Information: Such as the type of web browser and operating system you use.
- Cookie Information: We use cookies and similar technologies to collect information about your activity on the Site. Cookies are small files stored on your computer or other device when you visit the Site. You can learn more about cookies and how to manage them on third-party websites, such as: https://cookiepedia.co.uk/.
How We Use Your Information
We use the personal information we collect to:
- Operate and maintain the Site;
- Send you news and other information;
- Respond to your questions and requests;
- Understand how you use the Site and improve your experience;
- Personalise the content and ads you see on the Site;
- Prevent fraud and abuse.
Job Applicant Data
If you apply through our Careers page, we collect your name, email, phone number, the position you apply for, your CV, and any other information you submit. This data is used only for recruitment and is kept for no more than 12 months after the selection process ends, unless you agree that we may keep it longer for future openings. CV files are not publicly accessible.
How We Share Your Information
We do not sell your personal information. To run the Site and our services, we use third-party service providers that may process your information on our behalf:
- Meta (Facebook/Instagram) and Google (Google Ads, Google Tag Manager): to measure ad performance and show relevant ads, through cookies and pixels on the Site.
- Google Analytics: to understand how visitors use the Site, such as the pages they visit and how long they stay.
- Google reCAPTCHA: to protect our forms from spam and abuse.
- Brevo: to send emails, including subscription confirmations and newsletters.
- Google Sheets: to record form data for our team’s internal follow-up.
- Server hosting provider: to store the Site and form data. Servers may be located outside Indonesia.
We may also share your information when required by law or court order, to protect our rights and safety, or to investigate fraud or security breaches.
Your Choices
You have choices about how your personal information is used:
- Cookies: You can refuse cookies by turning on the relevant setting in your browser. However, this may limit the Site’s functionality.
- Email and Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of our emails.
Your Rights
Under Indonesian Law No. 27 of 2022 on Personal Data Protection, you have the right to:
- obtain information about the personal data of yours that we process;
- request access to and a copy of your personal data;
- request correction of inaccurate data;
- request deletion of your personal data;
- withdraw consent you have given, including unsubscribing from the newsletter.
To exercise these rights, email [email protected] with the subject “Personal Data Request”. We will respond within 14 working days.
Data Retention
We keep personal information only for as long as needed for the purposes described in this Policy, or as long as required by law.
Security of Your Information
We take appropriate security measures to protect your personal information from unauthorised access, use, disclosure, deletion or destruction. However, no data transmission over the internet is completely secure.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will post a notice of any changes on this Site. Please review this Privacy Policy regularly to stay informed of changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
Last updated: 11 October 2026